Internet

Any family without access to the internet should notify the school system using the directions below. HCPSS is working with the Bright Minds Foundation and Comcast to support families who may be eligible to participate in the Comcast Internet Essentials program. Additionally, HCPSS will prioritize distribution of a limited number of hot spots to families who cannot obtain access to the internet.

See the directions below for identifying your need for internet access.

Directions on Identifying Need for Chromebook and/or Internet

Parents/guardians can identify student needs in HCPSS Connect using the following directions:

1. Parents/guardians should log in to HCPSS Connect.
2. From the left menu, last choice, select “More Options” then choose “Student Technology.”
3. On the HCPSS Student Technology screen, use the drop down arrows to indicate the Technology Requested for each student. Changes are saved immediately.
4. If a device has already been issued, it will appear in the inventory list. If a student already has a device issued, a new request will not be processed.
5. Families will receive a confirmation email with necessary information, including pickup location, date and time.

Student Technology Support

After receiving a Chromebook, families can use the directions for connecting a Chromebook to Wi-Fi to connect it to their home network. Students who forget their username or password can use the Account Self Service directions to retrieve their account credentials. A variety of common self-help resources can be found on the Student Technology Resources Canvas community. If you or your child has questions on how to use the technology to access instruction or is having technical issues, please email your child’s teacher or school administrator.